TOTAL QUALITY MANAGEMENT SOLVED NOTES EBOOK CHAPTERWISE

TOTAL QUALITY MANAGEMENT SOLVED NOTES  EBOOK CHAPTERWISE

Product Details: MATERIALS MANAGEMENT SOLVED NOTES  EBOOK CHAPTERWISE  

Format: EBOOK  DOWNLOAD IN FEW HOURS

Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM

Edition Description: 2018-19

Pages   :   220+

RATING OF EBOOK: EXCELLENT DOWNLOAD IN FEW HOURS

1. DOWNLOAD EBOOK WITH NOTES CHAPER WISE

 PREVIEW OF CHAPTERS SYLLABUS

TOTAL QUALITY MANAGEMENT

Description
1. TQM Framework, Historical Review, Gurus of TQM, Obstacles and Benefits of TQM.
2. Leadership for TQM, 7 Habits, The Deming Philosophy, Quality Council, Core Values.
3. Customer Satisfaction, Perception of Quality, Service Quality, Customer Retention.
4. Employee Involvement, Surveys, Empowerment, Suggestion System, Performance Appraisal.
5. Continuous Process Improvement, Improvement Strategies, PDSA Cycle, Kaizen, Re-Engineering, Six Sigma.
6. Benchmarking (Bench Marking Reason, Process, Current Performance and Studying Other Issues).
7. Quality Management Systems, Benefits of ISO Registration, ISO 9000 Series of Registration, ISO 9001
Requirements, Documentation, Registration, Management Systems, ISO 14000 Series Standards.
8. Quality Function Deployment, The QFD Framework, QFD Team, House of Quality.
9. Failure Mode and Effect Analysis, Total Productive Maintenance.
10. Statistical Process Control, Experimental Design.